Vale Resort Hensol, Hensol

The Vale Resort offers a stunning environment for relaxation and golf enthusiasts, with beautiful scenery and well-maintained courses. However, the service can be inconsistent, and there were issues with communication and some amenities, particularly during busy times. The dining experience varied, leaving room for improvement, especially regarding breakfast options. Overall, it's a lovely place, but guests should be prepared for a few hiccups.

I had a lovely break at this hotel, taking advantage of a special anniversary offer. The rooms were excellent and the staff made us feel very welcomed. However, the pool experience left much to be desired, with cold water and a rather hidden jacuzzi. The dining was delightful overall, but some improvements could be made on the variety of breakfast options. Overall, I appreciate the value offered, but a few adjustments could elevate this stay to perfection.

This hotel has some appealing aspects, such as its beautiful location and decent dining options, but it sadly falls short in cleanliness and service. I've experienced better standards and the breakfast left much to be desired. Overall, it feels like it needs a bit of refreshing to truly live up to its four-star status.

My experience at the Vale Resort and Spa was mixed. While the spa and fitness facilities were impressive, my stay was marred by several service issues and room inconsistencies. Some staff members seemed inexperienced, which affected our overall service experience. The dining options had potential, but meal temperature issues left a lot to be desired.